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Family-owned-and-operated Puppywood Pet Resort was a recent recipient of the Angie’s List Super Service Award for exemplary customer service. The  stellar pet “daycare” and “home-away-from-home,” with two Cincinnati locations, attributes this success to caring staff, loyal customers, beloved pets, and inviting atmosphere. Furthermore, overall cleanliness leads to a truly safe and healthy environment for pets and staff.

“The safety and health of pets is our number one concern,” notes co-owner Jason Mesman.

Puppywood professionally cleans, disinfects and protects the indoor environment using:

– A medical-grade ultraviolet (UV) air sanitizing HVAC system to kill airborne bacteria.

  1. – Two state-of-the-art Kaivac No-Touch Cleaning machines (the KV1750 and the KV1250) to completely remove soils from all parts of each facility, leaving areas deep-cleaned and odor-free.

Taking Cleaning to the Next Level

“While we have always cleaned well, the Kaivac system enables us to take our cleaning to the next level. Kaivac units easily remove more soil than manual spraying, wiping or mopping. With a Kaivac, one person can now do more and superior cleaning−faster.”

“By replacing mops and buckets, and extracting what mopping was leaving behind, the Kaivac machines help produce a cleaner indoor environment in less time. It significantly reduces labor while making cleaning easier on our staff.”

Kaivac machines are mobile and on wheels. They also include onboard attachments for different cleaning applications. Therefore, they make short work of removing pet ‘accidents’ (feces, urine, blood, etc.) This allows Puppywood employees to quickly remove even unpleasant soils without touching them.

Jason notes that the removal of virtually all soil is very important to prevent pet exposures to contaminants and chemicals, especially when pets are boarded. This includes cleaning chemicals and residues.

He stresses that the proximity of the animals under Puppywood’s watchful care makes hygienic cleaning extra important.

“Our Pet Resort is very much like a school or daycare for kids.  With lots of kids (or pups) in one place, this means it is more likely they may catch a cold or other virus than if they were at home. We take pride in how clean and safe we keep our facilities, and Kaivac is an important part of our pet care arsenal.”

Kaivac has helped Puppywood Pet Resort achieve its cleanliness, health and safety goals consistently and affordably. And that is something to bark about.

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