Getting consistent cleaning results with multiple workers on different shifts can be a constant battle for facilities managers. It can feel near impossible to achieve any sort of cleanliness standards when employee education methods are sporadic at best and a lack of consistent leadership causes the staff to pay inconsistent levels of attention to the details.
One of the best ways to implement cleaning standards is to emphasize their top priority right from the start by having an effective employee education plan in place. This will help you not only aim high for cleanliness, but to expect it and count on it. Here are three ways to head off workplace cleaning problems before they even have a chance to occur.
1. Distribute a Cleaning Manual—and Use It
Encourage shift managers to stay on the same page when it comes to cleaning standards and instill good cleaning habits in their crews. Create a company cleaning manual and give it out to all new employees. List each cleaning task by area of the facility and break down each job in great detail, including checklist of procedures that managers can check off at the end of each shift. Be sure to emphasize the importance of following all safety rules for each task.
2. Fully Train Your Staff
At orientation for new hires, go through the cleaning manual in detail and have them follow along and ask questions as they arise. Stress the fact that all details are equally important and that the job must be done the same way every time. Then set up a training time to physically train new hires on your cleaning equipment. Let them shadow more senior employees to learn hands-on how the job is done. Assigning this responsibility to senior employees fosters teamwork and encourages them to invest in your goal of a clean facility.
3. Utilize the Best Technology
The fewer tools that employees need to use while cleaning a room, the more likely it is that they'll finish the task quickly and competently. Make it easier for your employees to implement high cleaning standards by giving them the best tools to get the job done right. With advanced cleaning technology, such as no-touch cleaning machines, employees will be able to clean better with less training time. With the right tools, they'll feel empowered and have a sense of satisfaction at a job well done.
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