Hotel Restroom Cleaning: How to Master a Tough Assignment
No matter the size or price point of your hotel, cleanliness is a factor that will define your establishment's reputation. Clean hotels leave a lasting, positive impression on guests; hotels with a reputation for filthiness quickly find themselves struggling. Hotels are unique in that they have two different types of restrooms—the standard restrooms off the lobby and restaurant areas, and the smaller guest restrooms, which resemble home bathrooms but must serve a steady stream of new customers. Here's how to master hotel restroom cleaning and keep your business's reputation in good standing.
Restroom Cleaning for Health and Safety
One common mistake hotel custodians make is cleaning for image rather than health and safety, which can expose your guests to dangerous bacteria. Should your guests contract sicknesses traced back to your hotel, you can expect to lose much of your business.
Instead of focusing on how a restroom looks, instruct custodians to focus on soil removal. But if you send them to work with mops and rags, don't expect them to succeed. These outdated cleaning tools spread more soils than they remove. To allow your crew to remove more soils, arm them with spray-and-vac equipment—proven to be 60 times more effective than mops—in your lobby restrooms. In guest restrooms, proper soil removal means using clean, effective tools to remove bacteria and germs from a multitude of small surfaces.
Better Hotel Restroom Cleaning
The challenges of guest room bathrooms are considerable. New guests pass through them almost every day, opening up the possibility of passing bacteria from guest to guest. There are also a lot of them, so the time-consuming cleaning methods people use in their homes aren't practical. Custodians need fast-working, flexible tools that clean effectively in tight spaces. The KaiFly system consists of a small, motorized spray system paired with a hand trowel and a squeegee, and it's well suited to shower doors and walls, small sink countertops, and the floors of tubs.
A Proper Restroom Cleaning Checklist
Custodians usually follow a checklist for hotel lobby restroom cleaning, but the methods can too often be way off the mark. Once you have equipment like a spray-and-vac system in your team's hands, the process begins to take shape. In common area restrooms, custodians should move methodically from sinks, paper towel dispensers, and trashcans to toilets, urinals, stalls, and floors to conquer the dirtiest aspects of a restroom without endangering themselves or guests. After vacuuming the soils off the floors and surfaces, custodians can simply flush the contaminated water down toilets or sinks.
Guest restrooms usually don't have paper towel dispensers or urinals, but they do have showers, shelves, and countertops, all of which must be cleaned thoroughly and methodically after each hotel guest checks out and before the next one checks in. Your crew should especially focus on touch points such as faucet handles, movable showerheads, and toilet flush knobs. The Kaivac SmartTowel makes it easy for custodians to use a fresh towel surface on each touch point, a practice that ensures germs don't transfer from one surface to another.
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